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Privacy Policy

Privacy Policy

Effective Date: September 6, 2025

At MindCastle Creations, your privacy matters to us. We believe your personal data should be treated with care and transparency. This policy explains what information we collect, how we use it, and the steps we take to keep it safe.

1. What We Collect

We collect only what we need to provide you with our products and services:

  • Personal Information: Name, email, billing/shipping address, optional business details, and payment info.

  • Order Details: Products you’ve purchased.

  • Cookies & Analytics: Tracking data (like which pages you visit) to help us improve the site and your experience.

2. How We Use Your Information

Your data helps us:

  • Process and ship your orders.

  • Send you updates, freebies, or promotions (only if you’ve said “yes please”).

  • Keep our website working smoothly and improve how it runs.

  • Meet any legal or tax obligations we have.

3. How We Protect Your Data

  • All information is encrypted using SSL.

  • Payments are processed securely via Stripe.

  • Data is stored on secure servers located in the Netherlands.

  • We never sell your data — ever.

4. Who We Share Data With

We only share with trusted services that help us run MindCastle Creations:

  • Stripe: for secure payments.

  • Mailchimp: for newsletters and freebies (if you subscribed).

These partners are GDPR-compliant and use your data only for the services we need.

5. Cookies & Tracking

We use cookies to:

  • Track how visitors use our site (so we can make it better).

  • Remember your preferences for a smoother experience.

When you first visit, our Complianz plugin will ask you to consent to cookies. You’re always in control.

6. Your Rights

You can, at any time:

  • Access, update, or delete your personal data.

  • Withdraw consent for email or cookie tracking.

  • File a complaint with your local data authority if needed.

To exercise your rights, email us at info@mindcastlecreations.com.

7. GDPR Compliance

For visitors in the EU: we follow all GDPR rules. Consent for cookies and tracking is handled via our cookie banner (Complianz).

8. Changes to This Policy

If we make updates, we’ll post them here with a new effective date.

9. Contact Us

If you have any questions about this policy or your data, reach out anytime:

📧 info@mindcastlecreations.com